19/12/18 Local capacity building in Kosovo across divides

19/12/18 Local capacity building in Kosovo across divides

Key municipal and NGO stakeholders participated in 5 workshops across all regions in Kosovo to develop local action plans for improved social service delivery. This effort is part of the EU-funded project Support for better social services for the most vulnerable groups in Kosovo, which is led by Save the Children Kosovo in partnership with…

Integrated Case Management for Employment and Social Welfare Users in the Western Balkan economies

Integrated Case Management for Employment and Social Welfare Users in the Western Balkan economies

This policy brief provides insights into the application of integrated case management by Public Employment Services and Social Services institutions in the Western Balkans. The authors describe the status quo of case management and cooperative practices in the region and discuss the potentials and caveats of implementing integrated case management in such contexts. Based on…

Comparative report on integrated case management for employment and social welfare users in the Western Balkans

Comparative report on integrated case management for employment and social welfare users in the Western Balkans

This comparative report on integrated case management for employment and social welfare users analyses the legal, policy and institutional framework for collaborative approaches and the practices applied by national and local actors as a basis on which to build up an integrated case management system in the Western Balkans.